FAQ

/FAQ

Yes, Moroccan tiles have been used in swimming pools throughout the world, as long as grouted with a water-proof grout.

Our glazed tiles are extremely hard-wearing and can withstand temperatures from -25 to +40 degrees celsius if grouted and treated properly. We can provide information on this. Just ask!

One of the lovely characteristics of these hand-made tiles is that they are created in a wood-fired kiln making each one unique, so there will be slight shade variations.

Absolutely, though we charge a 25% restocking fee. Custom orders are not refundable.

We recommend that you order 10%-15% more than your required dimensions, to compensate for breakage and measurement variations, though not with custom orders, as they will be made to your exact specifications.

Yes, please email us on info@habibi-interiors.com and we’ll send you one.

Yes, we can recommend experienced tilers.

Yes, we can ship anywhere in the world, and have worked on projects in the US , the Middle East and all over Europe. Projects outside the EU are exempt from VAT.

If customers wish to create a custom order, then we will work with you to choose the design and colour combination. Normally we require measurements and plans/elevations of the areas to be tiled. Our terms of payment are that we require 50% in advance to commission the order with the remainder payable on collection/shipment. Customers can usually expect to receive the tiles between 8-10 weeks after issuing the deposit. Since each order is unique, orders are not changeable or refundable.

No it isn’t. We package the product for you to collect. We can also organise a quote for delivery if you are unable to arrange collection.

VDS™